Unused goods can be returned to our store adress within 14 days (after receipt of the goods). Please note: For returns from all countries, return postage is at the customer’s expense. Kindly include a copy of the invoice. Upon receipt of the returned goods, we will refund the purchase value to the account which is attached in the return formular.

Send any returns to the below-mentioned address: 

Adam sport s.r.o.
Bystrická cesta 5649/4B
03401 Ružomberok
SLOVAKIA

Quick procedure for returning goods within 14 days

In case that the size did not fit you, or you are not interested in the delivered goods, follow the following instructions:

• Please fill out the return form, and if possible, please print it and attach it to the returned goods
• Please enter the account number in the form in the international IBAN format for faster processing
• Send the completed and signed form together with the goods to the address of our store
• Pack the goods as best as possible to protect them from possible damage
• If you bought the goods as a natural person, you are entitled to a refund
• If you bought the goods for a company (VAT number), returning the goods is not possible
• The costs of returning the goods within the legal period are paid by the customer
• The only return address is the store address

Which goods are not covered by the 14-day return period:

• It is not possible to return gift vouchers with a unique code that we sell in the e-shop
• Custom-made goods - for example fitted/drilled bindings on skis or skis to which bindings have been fitted
• Custom-made goods - for example, ski mountaineering skins that have been cut to the exact type of ski

Packaging when you returning goods

• returned goods must be in the original packaging
• returned goods must not show signs of use (only trying them on is possible)
• returned goods must be undamaged
• returned goods must be complete (including complete documentation and stamps)
• send the goods together with the proof of purchase - invoice

When returning the goods, the buyer is obliged to properly pack them and protect them from deterioration. In the recent period, we increasingly encounter low-quality packaging of returned goods, which leads to deterioration and possible damage. That's why below we give you an example of how to wrap the goods when returning them. If you are sending us goods, we ask you to always wrap them in a transport package or protective film.